To create a case, simply email Support @ bnsgroup.com.au
msXfax Enterprise licenses are subscription based which automatically includes technical support and software maintenance during the subscription period.
BNS provides support 9am to 6pm Sydney Australia time. Our support and development team is based in Sydney Australia. BNS supports customers worldwide through extended hour support contracts if required.
Customers requiring a quote for 24 x 7 support contracts should contact support.